The Safeguard Security Group won the Outstanding Security Company of the Year Award at the 2017 Megafest Business Awards ceremony held last week at the Rainbow Towers hotel in Harare.
The Outstanding Security Company of the Year Award was awarded to Safeguard in recognition of the world class security products and services the Safeguard Security Group provides as well as the quality of the sales and after sales services it offers.
Safeguard has more than 45 years’ experience in the security industry. It provides some of the best world class security solutions for any location or premises, including farms, mines, banks, embassies, shops, warehouses, automated teller machines, offices, factories and even mobile network base stations.
The company has led the security sector in Zimbabwe in introducing new technology to continually improve the services it offers and provide modern surveillance methods that enhance security.
Among its technologically advanced security products is, for instance, a system that allows a person to view on a smart phone what is happening at home when an alarm has been triggered there or when the person just wants to see what is going on there.
Safeguard’s concern for its customers goes beyond the provision of security services. Its rapid response customers can have their cellphone programmed at no charge to incorporate a panic button that they can use to seek assistance from Safeguard in any emergency, including for instance a roadside breakdown.
Where the emergency is not of a security nature, Safeguard will contact an appropriate service provider on the customer’s behalf.
Safeguard went recently into partnership with Ace Air and Ambulance, which like Safeguard is a leader in its sphere, so that its rapid response customers can in a medical emergency obtain first class ambulance services without having to pay the ambulance service or produce a medical aid card.
In such an emergency the customer just has to press the medical emergency panic button on the Safeguard alarm keypad or press the security panic button and tell Safeguard when it calls what the problem is. Safeguard contacts the ambulance service and sends a rapid response team to the customer’s premises.
Ace Air and Ambulance crews include two advanced life support paramedics. Ace provides services in Harare and Victoria Falls. In other centres Safeguard has similar partnerships with other ambulance services.
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SAFEGUARD TWO LAST
Safeguard has a reputation for the effectiveness of its security products and services, whether these be guard services, rapid response services, the installation of security systems, including alarms and CCTV, the secure transportation of cash and valuables, the installation of Xpanda security gates and screens or any other security services.
However, it is not only this which characterises its exceptional service. It is also its concern for its customers and the customer care it provides.
“The customer is at the centre of whatever we do. Whatever new security products we bring to the market and whatever new technology we introduce, it is all aimed at keeping our customers as secure as possible,” commented Safeguard Security Group chief executive Andrew Mallon.
“We are very much a team at Safeguard. We are all committed to providing our customers with the very best service.
“It is obviously pleasing to once again have the excellence of our service recognised through awards such as the Megafest Business Award for the Outstanding Security Company of the Year.
“However, it is knowing that we are providing our customers with effective security services that is of greatest importance to us. Although we are proud of the services we provide, we are continually looking for new ways of improving them further or adding further value to the services and products we offer,” he said.
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Issued on behalf of Safeguard Security by MHPR Public Relations Consultants, 59 Van Praagh Avenue, Milton Park, Harare. Tel 251538-40, 798760. E-mail
Contact Person: Chris Chinamhora (Mobile 0772-302 990)